tag:blogger.com,1999:blog-9065926178455664798.post7336802950707114002..comments2018-11-11T21:22:17.414-08:00Comments on Party On! . . . . . . Excellent!: I hate IResQbrownielinzihttp://www.blogger.com/profile/17540303831874131935noreply@blogger.comBlogger20125tag:blogger.com,1999:blog-9065926178455664798.post-90061288901741533172009-08-25T19:54:49.136-07:002009-08-25T19:54:49.136-07:00My iPhone stopped working. it wont charge, turn on...My iPhone stopped working. it wont charge, turn on,or sync/restore with itunes. I have squaretrade warranty and they work with iresq.com for their iphone repairs. My 2g 8gb iphone was in great to excellent condition(no dents, never dropped,no scratches). I always used a silicon case along with a screen protector since i purchased it. When i sent the phone to iresq i removed the case and screen protector since it was peeling from the side. It took them 7 days to get my phone back to me since they received it. The phone turns on now but i havent restored it through itunes. My pack panel has a dent right by the switch for the ringer/silent which makes to toggle stiffer than normal. The phones housing doesnt line up correctly and has uneven gaps. The screen has a scratch as well and the chrome bezel around the phone is all scratched up. The repair stated that the frame was replaced(i dont know how the frame relates to my phone not turning on/charging) but it seems to me that this phone was just put together using salvaged parts. The serial number on the back is still the same but ill check the boards info once i restore it and see if it matches. I tried to contact sqauretrade and iresq but its not their bussines hours. Ill call back tomorrow.Unknownhttps://www.blogger.com/profile/09962347876548598933noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-64005929998845224512009-07-09T06:52:00.116-07:002009-07-09T06:52:00.116-07:00IResQ has repaired 2 or 3 laptops for me and I'...IResQ has repaired 2 or 3 laptops for me and I've never had a problem with them. You never said what explanation they offered for not having your iphone back to you on time. Were they waiting on parts, on absent employees, or what. I would at least want to heart their side of the story before completely writing them off. You have every right to hate them but at least invite them here to defend themselves if you're going to try to ruin their reputation.silence4nowhttps://www.blogger.com/profile/15573646819400820206noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-88862396725068614122009-06-04T08:35:32.763-07:002009-06-04T08:35:32.763-07:00Thanks for the post. My iPhone needs fixing and I...Thanks for the post. My iPhone needs fixing and I was going to try them. Note "was".Unknownhttps://www.blogger.com/profile/02360556482181000984noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-90608223545518873682009-05-22T12:44:33.697-07:002009-05-22T12:44:33.697-07:00i had dropped my ipod and wrecked the screen about...i had dropped my ipod and wrecked the screen about a year ago. i finally got around to sending into IresQ.. i waited several weeks before i started calling to find out where it was. both IresQ and FedEx said the ipod had been delivered to my house, but i had never received it. about 8 months later a fixed ipod, still scratched up as hell but fixed, shows up at my door. (i already got a new one) i dont know if fedex or iresq was to blame, but after reading this i do.Johnston756https://www.blogger.com/profile/08316968897008813279noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-67683884579162184412009-02-11T02:20:00.000-08:002009-02-11T02:20:00.000-08:00That is absolutely disgusting customer service, yo...That is absolutely disgusting customer service, you really should take your complaint further. I just hope everyone with an iphone gets to read this and IResQ go out of business!Dicksterhttps://www.blogger.com/profile/10764377783556871134noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-23843009045998664062009-02-10T20:49:00.000-08:002009-02-10T20:49:00.000-08:00Thank goodness I came across your blog. I'd just ...Thank goodness I came across your blog. I'd just Googled iResQ with a view to sending them my broken desktop PC. With service care like this, I'd be foolish to give them my custom.<BR/><BR/>Keep up the good work and thank you for sharing your experience.<BR/><BR/>Shame on iResQ!OffYourTrolleyhttps://www.blogger.com/profile/00425205359622060427noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-35595512426338009352009-02-10T17:19:00.000-08:002009-02-10T17:19:00.000-08:00I had a similarly awful experience with MacResQ wh...I had a similarly awful experience with MacResQ when I had a simple hinge repair done on a powerbook G4 a few years back. They did the repairs, my machine came back with a splotchy monitor. They took it back to "repair it", but then held the machine while they tried to blame UPS for the damage. After many weeks, they still hadn't returned my hostage machine, and I had to initiate legal action to get them just to ship back the still broken machine.<BR/><BR/>No question on this one, buyer beware. In my experience, their business policies are dramatically anti-consumer.Will Koffelhttps://www.blogger.com/profile/07862315261727499648noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-70459074823184842922009-02-10T16:50:00.000-08:002009-02-10T16:50:00.000-08:00Hope you resolve your issues with this horrid comp...Hope you resolve your issues with this horrid company (iResQ)<BR/><BR/>Pity this recession doesn't weed out cowboy outfits like this from operating as they should.Stenhttps://www.blogger.com/profile/17278186033777032569noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-27186198190531134122009-02-10T15:08:00.000-08:002009-02-10T15:08:00.000-08:00By demanding silence, they only create bad publici...By demanding silence, they only create bad publicity, which exposes them for what they are. If they said "my bad, let's make this right," then you could post about a positive experience. But they took the other option, so...darylhttps://www.blogger.com/profile/06890145829605881174noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-14223210683133066922009-02-10T13:59:00.000-08:002009-02-10T13:59:00.000-08:00Wow! Keep us updated! IResQ (or whatever its calle...Wow! Keep us updated! IResQ (or whatever its called) should be ashamed. You've only told the truth; they are against freedom of speech?MisterTeahttps://www.blogger.com/profile/12044554632906580243noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-43463178307706814872009-02-10T11:07:00.000-08:002009-02-10T11:07:00.000-08:00Thanks for the post. I saw you off of BoingBoing. ...Thanks for the post. I saw you off of BoingBoing. I've been looking for a spot to fix my iPod 160 and I live in Sacto. Core Care is off my list after they screwed me fixing my iBook. I was leaving the country and they kept pushing back the date until after I left but kept telling me "we'll look at it today". I had to buy another laptop right before I left.archbishophttps://www.blogger.com/profile/06224372289724340536noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-70472071175300274722009-02-10T09:39:00.000-08:002009-02-10T09:39:00.000-08:00This is horrible!! Did you ever get your phone bac...This is horrible!! Did you ever get your phone back, or are they still holding it hostage?<BR/><BR/>Thanks for the tip, btw. I never heard of this company until now, and I definitely will remember them if my iPhone breaks. I'll be sure to advise every one I know NOT to use them.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-2753652483013513712009-02-10T09:15:00.000-08:002009-02-10T09:15:00.000-08:00Well, BoingBoing just picked up your post, which m...Well, BoingBoing just picked up your post, which means it is probably across half the net right now. =)<BR/><BR/>Some companies are just plain fucking stupid. Instead of threatening you when they saw your blog post, they should have tried to understand and make good and make up for their mistakes and problems. Instead, their stupid reaction is to try to censor you, and that just isn't gonna work. I'm glad you didn't cave in! =)Summer Sealehttps://www.blogger.com/profile/05366565083839326072noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-14802313982326849992009-02-10T08:30:00.000-08:002009-02-10T08:30:00.000-08:00I have luckily never had to send my ipod in and le...I have luckily never had to send my ipod in and let's hope I never do. You are right to stand tall. Let them eat it if they can't man up and do the right thing.<BR/><BR/>Thatroubleshootah<BR/>http://dvdestroyer.blogspot.com/DVDestroyerhttps://www.blogger.com/profile/00504421002135538921noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-79452480977851769552009-02-10T08:28:00.000-08:002009-02-10T08:28:00.000-08:00What a scum company. We need legislation to make t...What a scum company. We need legislation to make this sort of pressure from companies illegal and to require that claims that can be proven false not be made.Wayne Stevenson Thomashttps://www.blogger.com/profile/13460858285958761937noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-30282609633202429532009-02-10T05:50:00.000-08:002009-02-10T05:50:00.000-08:00Just as an FYI, iResQ is NOT an Apple Authorized i...Just as an FYI, iResQ is NOT an Apple Authorized iPhone service provider. There are none. They are authorized for Mac Repairs - a status the current owners inherited when the purchased the business 3 years ago or so. <BR/><BR/>The original owner now runs techrestore.com - which he started after the buyers started to screw over customers and employees. <BR/>Also, their repair price is almost exactly the same as having it replaced by Apple directly - and an Apple store will likely have the replacement in stock for same day turn around.<BR/><BR/>Feel free to post this or not - it's mostly for your info.Nikkihttps://www.blogger.com/profile/03510870775712839659noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-18177231579145432062009-02-10T04:46:00.000-08:002009-02-10T04:46:00.000-08:00Thank you for the information about IResQ. Certain...Thank you for the information about IResQ. Certainly won't be doing business with them. Wow - their PR department must suck. It's so stupid to send out take down notices and threats in such an interconnected world - the end result is that everybody finds out that the company is evil.millihelenhttps://www.blogger.com/profile/00659834655409937364noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-82462532675367332932009-02-09T18:02:00.000-08:002009-02-09T18:02:00.000-08:00Nobody threatens my Lindsay like that and gets awa...Nobody threatens my Lindsay like that and gets away with that. <BR/><BR/>iResQ will regret the day they messed with you.<BR/><BR/>*grrrr*Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-1987560389130435722009-02-09T17:00:00.000-08:002009-02-09T17:00:00.000-08:00I can't believe how they're treating you.. how hor...I can't believe how they're treating you.. how horrid. How any company thinks they can get away with such service in an open information age is beyond me. I hope your warning serves other consumers well. There was nothing libelous in your post, just a relaying of your experience. I even checked out their website and statements, and you had every right to have expected a 1 day turn around time according their advertising. <BR/><BR/>Please do follow up with a complaint to the BBB and anywhere else you can leave public reviews.Unknownhttps://www.blogger.com/profile/05848092627241748567noreply@blogger.comtag:blogger.com,1999:blog-9065926178455664798.post-29855964520451113632009-02-05T18:58:00.000-08:002009-02-05T18:58:00.000-08:00sorry you had trouble with them. my phone battery ...sorry you had trouble with them. my phone battery wasn't keeping charge and i ended up sending it off to ipodjuice. They did a good job letting me know when it was received, fixed, tested, shipped. i was a little leary sending it off to an online company but they did a swell job. here is their link if you need it and again sorry you had trouble:<BR/><BR/>http://www.ipodjuice.com/apple-iphone-repair.htm#iphone-repairLaura123https://www.blogger.com/profile/09861218044110712039noreply@blogger.com